ISO 9001: 2015 Mock Audit Checklist Part 5

1. Control of changes: Verify how the organization reviews and controls changes for production or service provision.

2. Control of changes: Verify retained documented information describing the results of the review of changes, the person(s) authorizing the change and any necessary actions arising from the review.

3. Release of products and services: Verify at appropriate stages product and service requirements have been met.

4. Release of products and services: Verify products and services are not released to the customer until the planned arrangements have been satisfactorily completed, unless otherwise approved by relevant authority and, as applicable, by the customer.

5. Release of products and services: Verify retained documented information that shows evidence of conformity with acceptance criteria and traceability to person(s) authorizing the release.

6. Control of nonconforming outputs: Verify that outputs that do not conform to requirements are identified and controlled.

7. Control of nonconforming outputs: Verify appropriate action is taken for nonconforming products and services (also include after delivery of product or during/after the provision of services).

8. Control of nonconforming outputs: Correction

9. Control of nonconforming outputs: Segregation, containment, return or suspension of provision of products and services

10. Control of nonconforming outputs: Informing the customer

11. Control of nonconforming outputs: Obtaining authorization for acceptance under concession

12. Control of nonconforming outputs: Verify conformity to the requirements when nonconforming outputs are corrected.

13. Control of nonconforming outputs: Verify retained documented information that describes the nonconformity, describes actions taken, describes any concessions obtained and identifies the authority deciding the action in respect of the nonconformity.

14. Monitoring, measurement, analysis and evaluation: Verify the organization has determined what needs to be monitored and measured, the methods to be used, when it will be performed, analyzed and evaluated.

15. Monitoring, measurement, analysis and evaluation: Verify the organization evaluates the performance and effectiveness of its QMS.

16. Monitoring, measurement, analysis and evaluation: Review retained appropriate documented information